At Quinton Trips, we strive to ensure you are completely satisfied with your purchase of travel accessories, camping gear, fishing gear, and hiking gear. This Return and Refund Policy outlines the process for returns, refunds, and exchanges.
Returns
- Items can be returned within 7 days of delivery if they are unused, in original condition, and in their original packaging.
- To initiate a return, please contact us at [email protected] with your order details and reason for the return.
Refunds
- Refunds will be processed after we receive and inspect the returned item.
- Refunds will be issued in the form of cash on delivery refund during your next purchase or as agreed with our customer support team.
- Please note that return shipping costs (if any) may be your responsibility unless the item was defective or damaged during shipping.
Damaged or Defective Items
- If you receive a damaged or defective item, contact us immediately at [email protected] with a photo of the product.
- We will provide a replacement or refund at no additional cost.
Non-Returnable Items
- Items that have been used, altered, or damaged by the customer are not eligible for return or refund.
How to Contact Us
For any return or refund requests, contact us at [email protected].